We have tried to make ordering with the Jigsaw Gallery as easy as possible. Just follow our simple guide below.
If you encounter any problems please feel free to contact us or read our F.A.Q. guide for more information.

There are 4 stages to placing an order

Selecting your products

When taking a look around our website, you can search for your puzzles in a number of ways, from the top of the page, first choose if you are looking for Adult puzzles or Childrens Puzzles.

From there you will get a drop down menu from where you can select either a particular Manufacturer, the number of pieces or the type of puzzle you are looking for. We do try to keep this as up to date as possible, so for example if you select Gibsons and then ou are presented with the number of pieces available in Gibsons puzzles we will only list options that are available to you. So you won't find any 6000 piece Gibsons puzzles because there are none.

You can also search for puzzles just by number of pieces, or by the huge list of available categories. We also have an advanced search section that includes searches such as by Artist, Popular Puzzles and more. Please note this section is always a work in progress with new options being added all the time.

You can also find any puzzles accessories to complement your Jigsaw Puzzle collections.

Using the above searches, you should easily be able to find the puzzle you are looking for, but if you can't then feel free to email Mr Jig who is always happy to help.


When you see a puzzle you like, you can either add it directly to your basket using the BUY NOW button, or view a larger image and more information about that product by clicking on the small thumbnail image or the "more info" button.

Once you have clicked the BUY NOW button, you will see a small pop up window which confirms that you have ordered that product .

Once you click OK on this, your product will be added to your basket. You can see the products you bought in your mini basket at the top right hand side of the screen.(this may appear underneath the Login Section if you have not logged in yet)

To see your basket in full click the VIEW FULL BASKET button.

Checking your Basket

When you have finished selecting your products, click on the VIEW FULL BASKET button and check your order.

If you need to make any changes just use the buttons provided to add/remove and update your order.

Once you are happy with your selection, click on the CHECKOUT button to proceed.

Entering your Shipping Details

If you have already logged in using your username (e-mail address) and password, then your shipping details will appear automatically to save you time.

If you have not logged in yet, use the Login Panel above the basket details to log in to your account, and your shipping details will also appear. Please check that these are correct. If you would like your order to be shipped to a different address then please use the relevant boxes on the form to enter this information.

Once you have completed this you will see a total value on the page. This is the maximum amount you will pay providing all your products are in stock at the time of order.

Once you reach the main checkout page you will be presented with 8 ways that you can pay for you order.

Credit Cards

There are two credit card systems in place, the first one is a fully automatic system operated by SagePay - one of the most advanced payment systems on the Internet. It is fully secure and you will be required to enter you Verified by Visa or Mastercard passwords. This is NOT your Jigsaw Gallery password. If you are not sure about this system then you can use our second card processing system, which is our manual processing system.

Where as the Sagepay system will deduct the money direct from your credt/debit card straight away, our manual system send your order information to us via a secure server and your order will be processed by our staff during office hours. This system is ideal for anyone who doesn't want to provide all the password information needed by SagePay.

Both systems are 100% secure and none of your payment information is stored by Jigsaw Gallery.

Popular Payment Systems

If you are a Pay Pal or Google Checkout user, you can also make payment for your order this way, just follow the instructions on the page.

Cheques/Postal Orders and Money Orders

If you like to browse the website and place an order but still prefer to pay via Cheques or Postal Orders etc, just click on the relevant button if you are a UK shopper or outside the UK. Just submit your order and then you will receive details on where to send your payment. Ordering this way will ensure that the items you want will be reserved for you straight away. Once you have completed the order, we do ask that you email us as soon as you have sent your payment, we can only reserve items for up to 2 days and if you do not notify us that payment has been sent, your order may be deleted.

Telephone and Bank Transfers

Finally you can also reserve the items on your order and then give us a call on 01420 525515 (or +44 1420 525515 if outside the UK) during Monday to Friday 9.30am - 5.00pm to make your payment.

If you prefer to send a bank transfer, again follow the same way. At the end of your order your items will be reserved and we will email you the details of where to send your bank transfer. Again we ask that if you chose this option you notify us within 24 hours to confirm your payment has been sent so we can look out for it on our bank. If you don't let us know then your order may be deleted.

Confirming and Shipping your Order

ALL orders are checked manually before they are sent to our wharehouse for picking and packing. You will receive an email as soon as your place your order and then again when the order is confirmed by Mr Jig. If there are any problems or quieries on your order Mr Jig will be touch as soon as possible so that your order can be confirmed and sent to you asap.

Orders placed before 2pm Mon -Fri are normally shipped the same day, and most UK Orders arrive within 48 hours. Internationa orders take a litle longer but you can refer to our Shipping Costs pages for more information on how much it costs and how long it takes to reach your destination.

Please note that if you want to make any amendmens to your order, you must let Mr Jig know before the order is sent to our wharehouse. You can check your order status on our Order Tracking page. We cannot make changes to orders once they are in progress.

 

We hope you find this guide useful, however if you are stuck at any point, you can also hit the HELP button at the top of the screen and if Mr Jig is online he will always be happy to help. (please note this will open in a pop up window so if you have pop up blocked on your browser you may not get the page.)

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SHOWING PUZZLES 1 to 8 OF 128 Jigsaws  Next Page >>